English language
Published Jan. 4, 2010 by HarperBusiness.
The 24-Hour Customer
New Rules for Winning in a Time-Starved, Always-Connected Economy
4 stars
(1 review)
"From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money"--Provided by publisher.
Subjects
- Customer services
- Time management