The 24-Hour Customer

New Rules for Winning in a Time-Starved, Always-Connected Economy

English language

Published Jan. 4, 2010 by HarperBusiness.

ISBN:
978-0-06-179861-0
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"From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money"--Provided by publisher.

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Subjects

  • Customer services
  • Time management