Employees first, customers second

turning conventional management upside down

by

English language

Published Jan. 4, 2010 by Harvard Business Press.

ISBN:
978-1-4221-3906-6
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OCLC Number:
436026620

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4 stars (1 review)

2 editions

Subjects

  • HCL Technologies -- Management -- Case studies
  • Management -- Employee participation
  • Corporate culture
  • Organizational change
  • Customer relations